“Just hours before the company was set to arrive, Marketplace/Go Public had HVAC expert Ron Muntz do a thorough assessment of the home’s furnace, air conditioner and water tank. Muntz has been in the HVAC business for more than 30 years, first as a repair person and now as an instructor at Centennial College in Toronto.
Muntz spent about 30 minutes running the equipment and found everything was in working order; nothing needed to be replaced.
But the Ontario Green Savings salesperson who showed up for the appointment said something very different.
Axel Hermosa, a commissioned salesperson and manager at Ontario Green Savings, said the hot water tank had to be replaced right away because it was nearly 10 years old, and home insurance wouldn’t cover any damage if it leaked or ruptured.”
Read more about this scam here.
The hidden cameras further captured this salesperson warning that the tank needed to be replaced within a week. He made up some urgent excuse how he could be held liable if it wasn’t fixed. Not only did he lie about the condition of the unit but also about insurance coverage too. The company is now under serious investigation for consumer fraud.
Always make sure to check reviews of the BBB rating of an HVAC company before purchasing any products or service contract. Temperature Control Specialities currently has a perfect 5.0 rating on Google and an A+ rating on the BBB. Call us at (317) 247-7663 for your HVAC needs today!