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“Lennox Industries, in conjunction with the U.S. Consumer Product Safety Commission, is recalling Lennox ductless single-zone and multi-zone heat pumps. Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

The firm has received two reports, both in Canada, of overheating. One report included a small hole in the heat pump motor due to melting and one report of the fan blade and motor catching fire. No injuries have been reported.

While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 in. away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.”

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Unfortunately, product recalls can occur despite a manufacturer’s attention to detail and safety. If a pattern emerges of a certain failure of a component, it’s the duty of such manufacturers to alert their consumers and appropriate agencies. In most cases, the right thing is done with replacement and re-installation costs covered for free. However, what happens when a manufacturer goes out of business? There’s isn’t much recourse for the consumer.

At Temperature Control Specialties we’ve partnered with Trane, a worldwide leader in HVAC equipment. Their reputation for quality is one of the best in the industry. For over 100 years Trane has supplied homeowners and businesses with revolutionary heating and cooling products. Even when problems arise, they are quick to respond and offer a solution. To learn more about our Trane products, visit our products page or call us at (317) 247-7663.